| Position |
Nature of Job |
Location |
Job Description |
Requirements |
| PCB Design Engineer, Electronic Systems |
Full-Time |
Pune |
- PCB Design: High-speed, multilayer HDI PCB layout.
- Collaboration: Cross-functional teamwork on design requirements and issue resolution.
- Optimization: Minimizing DFM/DFT issues.
- Documentation: PCB fabrication and assembly documentation.
|
- 5+ years PCB design experience.
- HDI PCB design (fine pitch BGA, multilayer).
- Cadence Allegro proficiency.
- High-speed interface layout (DRAM, CSI, PCIe).
- Power supply/switching regulator layout.
- PCB material/stackup knowledge.
- Project management skills.
- IPC standards experience (CID preferred).
- Excellent communication/teamwork skills.
|
| Service Advisor |
Full-Time |
Mumbai |
- Handle customer calls, emails, and walk-ins.
- Respond promptly to inquiries.
- Troubleshoot issues; escalate as needed.
- Accurate data entry.
- Process transactions and explain them to customers.
- Provide updates and manage customer vehicle timelines.
- Coordinate vehicle details and delivery/pickup.
- Follow up on customer satisfaction.
|
- Vehicle maintenance/repair knowledge (methods, tools, materials).
- Hand/power tool and test equipment operation.
- Automotive repair/service techniques.
- Attention to detail and instruction following.
- Adaptability to new technologies.
- Strong interpersonal skills.
- Record-keeping and reporting.
- Multitasking and time management.
- Teamwork skills.
- Software proficiency (DMS, Outlook, MS Office).
- Automotive Technology degree/certificate (preferred).
- Retail automotive experience (preferred).
- English and local language fluency.
|
| Parts Advisor |
Full-Time |
Mumbai |
- Inventory management (receiving, picking, shipping, transactions).
- Accurate parts transaction recording (DMS).
- Customer order processing and explanations.
- Supplier packaging issue escalation.
- Record keeping (time, expenses, materials).
- Parts order tracking and updates.
- Customer satisfaction follow-up.
- General service center duties.
- Multitasking and time management.
|
- 1-3 years automotive industry experience.
- 2-5 years material service/distribution experience.
- Excellent communication and instruction-following skills.
- Strong interpersonal skills.
- Professional integrity and appearance.
- Automotive Technology degree/certificate or equivalent experience.
- Vehicle maintenance/repair knowledge (methods, tools, materials).
- Automotive repair/service techniques.
- Automotive equipment and servicing methods.
- Dealer business processes and best practices.
- Software proficiency (DMS, SAP, MS Office).
|
| Service Technician |
Full-Time |
Mumbai |
- Entry-level Tesla vehicle inspection, repair, and service.
- Hand, power, and shop tool operation.
- Equipment inspections, adjustments, and certifications.
- Pre-Delivery Inspections (PDI).
- Record keeping (time, expenses, materials).
- Parts and supply ordering.
- General service center duties.
- Multitasking and time management.
- Journeyman technician support.
- Sales event support.
|
- 1-3 years dealership experience, 3-5 years automotive industry experience.
- Vehicle maintenance/repair knowledge (methods, tools, materials, testing, diagnosis, HVAC, hydraulics, brakes, electronics).
- Hand/power tool and test equipment operation.
- Automotive equipment and servicing methods.
- Scan tool, diagnostics, scope/DVOM experience.
- Automotive chemicals and lubricants knowledge.
- Automotive Technology degree/certificate or equivalent experience.
- Factory/OEM training, hybrid experience (plus).
- A/C repair/refrigerant certification (desired).
- Valid driver's license and insurance.
- Excellent communication and instruction-following skills.
- Strong interpersonal skills.
- Professional integrity and appearance.
|
| Service Manager |
Full-Time |
Mumbai |
- Consistently achieve customer, people, operations, and financial goals.
- Exceed customer service expectations; drive continuous improvement.
- Inspire and develop team members through coaching and mentorship.
- Own all aspects of service center performance; champion safety and efficiency.
- Understand business financials; lead operations to achieve goals (quality, productivity, cost, revenue).
|
- Demonstrate sound judgment and passion for Tesla's mission.
- Develop technical acumen regarding Tesla products, systems, and processes.
- Lead and be a team player; create a culture of accountability.
- Thrive in a fast-paced environment; prioritize and manage time effectively.
- Be strategic, proactive, and flexible.
- Possess strong analytical, problem-solving, and customer service skills.
- Advocate for customers and team.
- Be authentic.
- Fluent in English and local languages.
- Prior leadership experience in a service-focused industry. Automotive expertise is not a must.
|
| Tesla Advisor |
Full-Time |
Mumbai |
- Welcome walk-in guests.
- Drive sales through customer service and product knowledge.
- Implement operational policies and procedures.
- Create robust customer profiles (needs, intent, timeline).
- Educate and engage guests; tailor experiences.
- Demonstrate Tesla product/service expertise and knowledge of EV incentives.
- Generate test drives and collect customer information.
- Maintain accurate CRM data.
|
- Customer service experience.
- Enthusiasm for the EV industry.
- Self-starter with excellent time management and attention to detail.
- Ability to prioritize and manage multiple projects.
- Ethical sales management approach.
- Ability to explain business and technical concepts.
- Team-oriented and reliable.
- Strong communication skills.
- Tesla product/service knowledge; awareness of EV trends and incentives.
- Flexible schedule availability.
- Valid driver's license and safe driving record is a MUST.
|
| Store Manager |
Full-Time |
Mumbai |
- Drive sales through customer service, product knowledge, and promotions.
- Implement operational policies and procedures.
- Recruit and onboard qualified candidates.
- Train and develop staff to meet company standards.
- Plan and execute store operations, events, and networking.
- Control store expenses (staffing, supplies, services).
- Manage merchandise display and inventory.
- Promote workflow efficiency improvements.
- Represent Tesla professionally.
- Manage a high-performing sales team; maintain customer pipelines and satisfaction.
- Pass internal product knowledge testing.
- Perform other assigned duties.
|
- 8+ years in retail/industry/key account sales with proven success; 3+ years in team management.
- Excellent business development and negotiation skills.
- Strong analytical and logical thinking skills.
- Self-starter with exceptional time management and attention to detail.
- Adaptable to Tesla's startup culture.
- Ability to work under pressure and manage teams to meet targets.
- Exceptional self-management and learning abilities.
- Ability to prioritize and manage multiple projects.
- Excellent written and verbal communication skills.
- Ability to communicate effectively across all levels.
- Ethical sales management approach.
- Team player with strong collaborative skills.
- Strong knowledge of retail store operations and systems.
|
| Business Operations Analyst |
Full-Time |
Mumbai |
- Manages vehicle order and delivery operations (new orders, backlog, deliveries, revenue).
- Responds to order inquiries from various departments.
- Collaborates with Sales and Delivery teams to streamline sales pipeline management.
- Ensures data quality across systems (SMP, Warp, AX, TMS, etc.).
- Resolves system discrepancies.
- Assists with projects and data analysis.
- Participates in system testing.
|
- Strong cross-functional collaboration skills.
- Self-motivated and goal-oriented; able to follow instructions.
- Exceptional attention to detail.
- Tech-savvy; proficient in internal systems and MS Office (moderate Excel skills).
- Proactive, eager to learn, results-oriented, and creative.
- Ability to thrive in a fast-paced environment; multitask, prioritize, and organize.
- Fluent in English and local languages.
|
| Customer Support Supervisor |
Full-Time |
Mumbai |
- Thrives in high-pressure situations; exceptional prioritization and time management.
- Strategic and proactive; provides team with necessary tools.
- Self-aware, flexible, and open-minded.
- Strong analytical, problem-solving, and customer service skills.
- Advocates for customers and team.
- Involved in team recruitment, onboarding, and training.
- Conducts regular 1:1 meetings and performance reviews.
- Provides escalation support, including after hours/weekends.
- Develops strong working relationships with peers and stakeholders.
- Identifies process improvement opportunities.
|
- Outstanding interpersonal and leadership skills; leads by example.
- Positive attitude, high energy, drive, enthusiasm, and professionalism.
- Team player and leader.
- Ability to prioritize and thrive in a fast-paced environment.
- Builds relationships with global support peers.
- Experience with candidate selection/interviewing.
- Supports new starter training and onboarding.
- Excellent written and oral communication skills (English and local languages).
- Supervisory experience in customer support (desired).
- CRM and troubleshooting software experience (plus).
|
| Customer Support Specialist |
Full-Time |
Mumbai |
- Provide top-tier 24/7 technical support and roadside assistance via phone and email.
- Educate owners on vehicle operation.
- Deliver professional technical solutions; exceed customer expectations.
- Escalate concerns as needed.
- Accurate data entry into CRM/support systems.
|
- 2+ years technical support/call center experience (automotive preferred).
- Flexible, proactive, detail-oriented, and resourceful.
- Organized, prioritizes well, and adapts to high-pressure environments.
- Available for shift work.
- Builds positive working relationships.
- Willing to learn new automotive technologies.
- Basic automotive knowledge (advantage).
- Proficient in CRM, Outlook, and MS Office.
|
| Delivery Operations Specialist |
Part-Time |
Mumbai |
- Manage delivery center administrative tasks.
- Monitor delivery pipeline and appointment calendars.
- Prepare and process delivery documents.
- Verify sales orders, contracts, and registration documents.
- Maintain accurate system data.
- Coordinate vehicle shipment and prep with Service and Logistics.
- Develop and implement best practices for customer experience.
- Perform other assigned duties.
|
- 3+ years relevant experience.
- Excellent organization and communication skills.
- Thrives in a fast-paced environment.
- Proven team player.
- Self-motivated and goal-oriented.
- Detail-oriented.
- Flexible schedule availability.
- Proficient in multiple systems.
- Automotive/registration experience (preferred).
- Administrative/customer-facing experience (preferred).
- Business-level English and local language skills.
- Valid driver's license.
|
| Order Operations Specialist |
Full-Time |
Mumbai |
- Manages workloads and provides tools for team success.
- Collaborates to improve workflows and automate processes.
- Drives operational solutions for new business models.
- Tracks program performance against goals.
- Manages multiple projects and meets deadlines.
- Develops internal process documentation.
- Participates in global projects.
- Performs ad-hoc duties.
|
- Experienced people manager (order operations or related).
- Self-starter with excellent time management and attention to detail.
- Strong CRM understanding and IT resource leverage skills.
- Proven problem-solving abilities.
- Excellent written and oral communication skills.
- Fluent in English and local languages.
|
| Inside Sales Advisor |
Full-Time |
Mumbai |
- Build, train, and manage a Tesla inside sales team.
- Design/adapt inside sales procedures, set metrics, and manage performance.
- Deliver a superior prospect experience aligned with Tesla brand values.
- Achieve vehicle order targets.
- Collaborate with field and showroom sales for coordinated customer experience and conversion.
- Continuously improve Tesla purchase processes.
|
- Strong leadership skills.
- Excellent communication and relationship management skills (written and oral).
- Telesales team management experience.
- Bachelor's degree (preferred) or equivalent customer-facing experience.
- Ability to prioritize and manage shifting priorities.
- Detail-oriented with a focus on quality.
- Fluent in English and local languages.
|
| Consumer Engagement Manager |
Full-Time |
Mumbai |
- Identifies local EV market trends, growth opportunities, and risks.
- Provides strong leadership, motivation, and coaching to the team.
- Develops regional marketing strategies and plans with sales managers.
- Manages online/offline campaign calendar with centralized tracking.
- Delivers marketing results within budget.
- Oversees branding, content, and promotional assets.
- Develops in-store programs and campaigns.
- Identifies, plans, and executes partner/co-marketing programs.
- Liaises between field sales, communications, and retail development teams.
- Ensures compliance with Tesla's global brand strategy.
- Collaborates with communications on external messaging and materials.
- Manages external agencies and vendors.
|
- 7+ years marketing/consumer engagement experience (lifestyle product preferred).
- Deep understanding of the EV market (internet/auto industry mix preferred) and local market.
- Resourceful; leverages resources cost-effectively.
- Strong leadership skills; leads by example.
- Excellent written and verbal communication; creates compelling value propositions.
- Proven ROI-focused marketing campaign track record.
- Sense of urgency and entrepreneurial work ethic.
- Exceptional strategic and analytical thinking skills.
- MS Office proficiency.
- Ability to thrive in a fast-paced environment.
- Positive "can do" attitude; passionate and inspiring.
- Large company discipline with a small company entrepreneurial spirit.
- Excellent communication skills (English and local languages).
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