IndiGo

IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world.

We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 400 aircrafts, we operate well over 2,000 daily flights, connecting over 120+ destinations (of which 33 international) welcoming 100+ million customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation leader.

Organization Structure:

• Flights:
  • Domestic: to Port Blair, Tirupati, Patna, Raipur, Goa, Delhi, Ahmedabad, Hubi, Bengaluru, Kochi, Indore, Bhopal, Jaipur, Chennai, Lucknow, Kolkata, Mumbai, Jabalpur, Ranchi, Jammu, Surat, Vadodara, and more.
  • International: Dhaka, Chengdu, Hong Kong, Kuwait City, Abu Dhabi, Dubai, Hanoi, Phuket, Dubai, Doha, Muscat, Singapore, Kuala Lampur and more.
• Other Online and Offline Services:
  • Book a Flight
  • Web Check-in
  • Flight status
  • Group Booking
  • Visa Information
  • Plan B
  • IndiGo CarGo
  • Special/Disability Assistance
  • Medical Assistance
  • Weather Advisory
  • 6E Add Ons
  • Holiday Packages
  • Accommodation
  • IndiGo Early
  • Gift Voucher
  • 6E Special
  • Track your Bag
  • In-flight Merchandise

Awards:

• IndiGo bags for the tenth time in a row the ‘Best Low-Cost Airline in Central Asia/India’ award by SKYTRAX.
• IndiGo recognized as ‘Customer Choice Airline’ of the Year at BIAL Pinnacle Awards 2019.
• Responsenet and Delhi NCR foodbank awarded IndiGo for all its contributions made towards the meals and snacks for the children across different states.
• The Singapore Changi Airport Group has awarded IndiGo with the ‘Top Airline Absolute Passenger Growth (South Asia)’ at Singapore, Changi Airline Awards 2019.
• IndiGo is the only Airline Company from India to bag ‘The Best Partnership Airline with Dubai Airport’ at the Dubai Airports Excellence Awards 2019.
• IndiGo bagged the Passenger Choice Award for continuing to be the 'Best Low-Cost Carrier in Asia and South Pacific' at the Apex Asia Awards.
• IndiGo won a Gold at ET Shark Awards 2021, a Bronze at Fulcrum Awards 2021 and a Bronze at the 5th edition of 'Indian Content Marketing Awards 2021.
• IndiGo has also been recognised with the prestigious award titled 'Asia Environmental Sustainability Airline of the Year' in 2023.

Corporate Social responsibility:

As an organization, IndiGo has time and again stood up and contributed in every possible way to fulfill its commitment as a responsible corporate. Corporate Social Responsibility (CSR) is implanted in IndiGo’s business environment. IndiGo reaches for three major things: hassle-free travel experience, affordable fares, on-time performance. The Airliner takes pride in serving its customers, associates and society with utmost safety, responsibility and integrity. In addition, it consistently endeavors to ensure the availability of air travel to the masses at affordable fares. All projects undertaken by IndiGo pursuant to the CSR Policy are under the title “IndiGoReach”. Its Corporate Social Responsibility (CSR) initiative IndiGoReach focuses on three broad themes: Children and Education, Women Empowerment and Environment. We work towards the upliftment of communities not just around us but also far-flung areas in the country. After all, India’s holistic progress is rooted in the collective aspirations of its people. IndiGoReach seeks to undertake all or any one of the activities set forth in Schedule VII of the Act (read with the Rules) and to contribute to the less privileged sections of society by working towards their betterment. IndiGo’s workplace and customers are based across all regions. Considering IndiGo’s increasing reach, IndiGo strives to extend the benefit of its CSR activities within the socially and economically lesser privileged sections.

At IndiGo diversity and inclusion efforts are designed to attract, nurture and advance the lives of its people and customers irrespective of their differently-abled status, gender, lifestyle, sexual orientation, religion, and nationality.  A culture of 'Respect all, Recognise efforts & contributions and Reward excellence' is ingrained in IndiGo’s reward and recognition framework called 3R. At IndiGo, 'I' is not just a letter, it is a belief that defines who the people at the company really are. It depicts a sense of belongingness and ownership that each one of them displays during their conduct in the organization. It's about building an in-house culture of responsibility, support, loyalty, faith and engagement towards the Company. 'I' holds for individual personality and integrity arranged with the company's name, development, and advancement.