Global Customer Support Internship
Cornerstone
Recruitment Process
Details
Cornerstone is hiring for the role of Global Customer Support Intern!
Responsibilities of the Intern:
- Monitor case escalation inbox and provide email acknowledgement responses to internal requestors.
- Review case escalation email requests and ensure the required information is provided. If not, request appropriate details.
- Create a case escalation in Salesforce CRM.
- Ensure proper ownership and action are taken on case escalations.
- Perform basic reporting on the volume and quality of case escalation requests
Requirements:
- Technical aptitude and willingness to learn.
- High organisational skills and attention to detail.
- Experience with customer service management software (Salesforce a plus).
- Customer Service or Technical Support experience.
- Proficient with Microsoft Office applications
- Strong analytical and problem-solving skills
Important dates & deadlines?
-
10 Jun'25, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Pune
Experience
Max Experience: 1 Year
Stipend
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: In Office
Job Timing: Full Time
About Cornerstone
Driven by passion, creative freedom and an entrepreneurial spirit, Cornerstone is a new age sport and entertainment consultancy.