Associate Manager - Banking Solutions
Razorpay
Recruitment Process
Details
Razorpay is hiring for the role of Associate Manager- Banking Solutions!
Responsibilities of the Candidate:
- Handle Banks, partners & queries across the teams to enable cross-border transactions for exporters and importers including regulatory/ bank reporting.
- One point contact in resolving partner bank & internal team queries in order to achieve a high level of efficiency and customer service
- Manage, Highlight, and control gaps in daily operations and administration of the remittance product.
- Ensure the authenticity of payments through supporting documents such as Invoices, Sales contracts, etc., and for transaction and audit compliance.
- Ensure FIRA/ credit advice of the customers is solved with Banks on a timely basis.
- Propose new & innovative solutions to the team, which can help in scaling the GMV/products within the purview of regulatory guidelines.
- Seeking new FIN-Techs for collaboration, tracking new payment technology trends, and determining if they align and are of strategic importance to the Razorpay cross-border payments strategy
Requirements:
- Prior experience (1-2 years) in cross-border payments, Partner management, and reconciliation, preferably in fintech or Banks
- Excellent communication, interpersonal, and relationship-building skills
- Enthusiastic to solve customer issues and promptly address their queries
- Strong knowledge of MS Office tools, MIS reporting, and analysis
- Good attention to detail and ability to work both independently and as a part of a team.
Important dates & deadlines?
-
1 Feb'24, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Bangalore
Experience
Min Experience: 1 Year
Max Experience: 2 Year
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: On Field
Job Timing: Full Time