Associate - Real Time Management
Concentrix
Recruitment Process
Details
Concentrix is hiring for the post of Associate Real Time Management!
Responsibilities of the Candidate:
- Responsible for preparing daily, weekly, and monthly client/internal reports
- Preparation of weekly performance / KPI reports and maintaining performance dashboards
- Preparing ad-hoc reports & analysis for management reporting and needs
- Assisting in automating reports by designing macros
- Preparing Monthly performance data for incentives for Operations
- Data extraction and data upload from the client system
- Capacity Planning and Scheduling for the process
- Maintaining and updating trackers for ongoing programs & projects
- Optimize the use of tools/technology & to improve the efficiency and effectiveness of the organization
- Supporting key strategic projects involving Data mining & Analytics
- Highlight data abnormalities that one may spot in the dataset beforehand
- Resolve escalated issues and requests from the account management Real-Time Management
Requirements:
- Educational Qualification: Graduation
- Team player with a willingness to learn and drive to achieve
- Advanced proficiency in MS Excel
- Skill to automate reports - preferred
- Ability to handle pressure situations
- Ability to spot, correct and highlight errors
- Ability to simplify complex operations into repeatable processes
- Ready to work in a dynamic 24*7 shift environment
- Graduate with overall experience of 1-3 years in Real-Time Management
- Experience in managing multi-site and multi-vendor environments
- Strong process and mathematical orientation
Important dates & deadlines?
-
5 Jul'23, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Siliguri
Experience
Min Experience: 1 Year
Max Experience: 3 Year
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: On Field
Job Timing: Full Time