Category Manager

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing.

Responsibilities of the Candidates:

• End-to-end ownership of select-service categories 
• Solve structural problems at a central level to speed up the growth of the category
• Own analytical projects to solve different types of business problems
• Enable onboarding of great service professionals in the category
• Institutionalize service delivery norms and set centralized processes for the category 
• Collaborate with cross-functional internal partners in marketing, technology, and product to execute multiple category and central level projects 
• Work with the marketing team to generate customer requests and improve demand

Requirements:

• Sharp and hungry, with a consistent record of high performance
• 0-2 years of work experience
• Bachelors mandatory 
• Ability to work in an environment that is fast-paced, requires solving ambiguous problems and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated that they can lead people and teams to deliver on these lines
• Hustle and get things done attitude
• While this role involves an element of strategizing, we expect candidates to have an ear to the ground, get their hands dirty, and solve real problems
• If deep problem-solving at scale, and a fast-paced work environment excites you, we would love to meet you and talk more