Cloud Operation Engineer

Your Responsibilities:

• Monitor health and performance of cloud infrastructure using tools like Prometheus, Grafana, ELK, and Zabbix.
• Perform L1–L2 troubleshooting of compute, network, and storage issues.
• Respond to infrastructure alerts and incidents with a sense of urgency and ownership.
• Execute standard operating procedures (SOPs) for issue mitigation and escalation.
• Contribute to writing and improving incident response playbooks and runbooks.
• Participate in root cause analysis (RCA) and post-incident reviews.
• Automate routine operations using scripting and Infrastructure-as-Code (IaC) tools.

Technical Skills – Nice to Have (Not All Required):

We don’t expect you to have experience in every area. If you’re eager to learn and have a solid foundation in Linux or cloud, you're encouraged to apply — even if you're still gaining experience in some areas below:

• Operating Systems: Linux (Debian/Ubuntu/CentOS/Rockylinux)
• Monitoring & Logging: Prometheus, Grafana, ELK, Zabbix, Nagios
• Infrastructure Troubleshooting Tools: top, htop, netstat, iostat, tcpdump
• Networking: DNS, NAT, VPN, Load Balancers
• Cloud Services: VM provisioning, disk management, firewall rules
• Automation & Scripting: Bash, Python, Git
• IaC Tools: Ansible, Terraform (good to have)
• Incident Response & RCA: Familiarity with escalation procedures and documentation best practices

About the Company – E2E Networks Ltd.

• E2E Networks Limited is amongst India’s fastest growing pureplay SSD Cloud players.
• E2E Networks is the 6th largest IAAS platform in India.
• E2E Networks High Performance cloud platform can be accessed via self service portal at https://myaccount.e2enetworks.com where you can provision/manage and monitor Linux/Windows/GPU Cloud Machines with high performance CPU, large memory(RAM) or Smart Dedicated Compute featuring dedicated CPU cores.
• We began in 2009 as a contractless computing player targeting the value-conscious segment of customers especially startups.
• Before there were hyperscalers in India we were the premier choice of many of today’s soonicorns/Unicorns/well established businesses for Cloud Infrastructure.
• E2E Networks Cloud was used by many of successfully scaledup startups like Zomato/Cardekho/Cars24/Healthkart/Junglee Games/1mg/Team-BHP/Instant Pay/WishFin/Algolia/Intrcity(RailYatri)/Clovia/Groupon India (later crazeal/nearbuy), Jabong and Tapzo and many more to scale during a significant part of their journey from startup stage to multi-million DAUs (Daily Active Users).