Customer Service Associate - Delhi
Amazon
Details
Job Description:
Excellent Opportunity at Amazon (Work From Office). Come be a part of Earth's Most Customer-Centric Company. Candidates from Noida & Delhi are eligible to apply.
Requirement:
- The minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Fresher can apply. Candidates with BPO experience would have an edge.
- Excellent English communication is Mandate
- Should be comfortable to work for Night Shifts and flexible shift/ week offs
Additional Benefits:
- Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA
- Internet Allowance - INR 1250/month i.e. INR 15000/- PA (Work from Home)
- Health insurance benefits up to INR 5.0 Lacs
- Night Shift Allowance - INR 150/shift
- Overtime Allowance as per business requirement.
- 5-day working week with 2 consecutive days off. (The off days change based on business requirements).
Instructions for Applying and Completing Online Assessment: https://tinyurl.com/VCDLH
- To apply & complete the assessment, you will need a laptop/PC with a Webcam and headphone with a good microphone.
- Do not apply from a mobile phone or Tablet.
- Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 100 Mbps)
- Assessment should be attempted only on a laptop/ desktop with a functioning web camera & usage of headphones with a microphone is a must be proficient in English
- Please do not help during the assessment as the process is entirely recorded.
- Click on compnay website
Important dates & deadlines?
-
24 Apr'25, 12:00 AM IST Registration Deadline
Contact the organisers
Send queries to organizersAdditional Information
Experience
Max Experience: 4 Year
Salary
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: Work From Home
Job Timing: Full Time
About Amazon
Amazon is a multinational technology giant that focuses on various services like e-commerce, cloud computing, digital streaming and artificial intelligence. It is one of the Big Five companies in the US IT industry, along with Google, Microsoft, Facebook and Apple
Jeff Bezos set up Amazon in 1994 as an online marketplace for books and then further expanded to sell electronics, games, apparel, furniture etc. In 2015, Amazon surpassed Walmart to become the most valuable retailer in US
Amazon Web Services was launched in 2002, which just provided internet traffic pattern and today more than 2 million people and businesses use Amazon’s services, worldwide
Amazon is committed to building a sustainable business for our customers and the planet. In 2019, Amazon co-founded The Climate Pledge—a commitment to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. As part of this pledge, Amazon has made ambitious commitments toward reaching this goal
Product/Business Portfolio
1. Amazon Fresh
Amazon Fresh is the grocery delivery service which is available in major cities of US and then expanded around the globe to Berlin, Hamburg, London, Milan, Munich, Rome, Tokyo, Singapore and India. Amazon Fresh also opened six physical stores in US
2. Amazon Prime
Amazon Prime is a paid subscription service available in various countries, and gives users access to services like free delivery, one-day delivery and streaming services for music, video and e-books
3. Amazon Web Services
One of the largest subsidiaries of Amazon that provides on-demand cloud computing platforms and APIs to various entities on a metered-as-you-go basis
4. Alexa
Alexa is the virtual assistant AI technology developed by Amazon used in smart speakers like Amazon Echo and Smart Home technologies
5. Appstore
Appstore is the package app store for Amazon’s Fire OS operating system
6. Amazon Drive
Earlier known as Amazon Cloud Drive, Amazon Drive is a cloud storing application for cloud storage, file sharing, file backup etc
7. Echo
Amazon Echo is the brand of smart speakers that connects to the voice controlled personal assistant, Alexa
8. Kindle
Kindle is the series of e-readers that enables user to browse, buy, download and read e-books, newspapers, magazines etc
9. Fire Tablet
A series of tablet computers developed by Amazon
10. Fire TV
Fire TV is a line of Digital media players and microconsoles that deliver digital audio and video streamed through the internet
11. Amazon Digital Game Store
Digital video game distribution service managed by the international e-commerce arm of Amazon
12. Amazon Studios
Amazon studios is an American television and film producer and a distributor
13. A9.com
A company focussed on researching and building innovative technology
14. Amazon Maritime
Amazon Maritime holds a federal license to operate as a non-vessel owning common carrier to manage its shipments across the world
15. Audible
Audible is a seller and producer of spoken audio entertainment, information and educational programming on the internet
16. Goodreads
Gooodreads is a social cataloging website that allows users to freely search user populated database of books, annotations and reviews
17. Twitch
Twitch is a live streaming platform for video games
18. Amazon Operations - Customer fulfillment and Delivery network
It is a service that allows businesses to outsource order fulfillment and delivery to Amazon
Top 5 Competitors
- Walmart
- Alibaba
- Otto
- Netflix
Recent News and Developments
- Amazon launches Amazon Hub Delivery to empower local businesses across the U.S.
- 1.25 lakh+ exporters on Amazon Global Selling to surpass $8 billion in cumulative exports from India in 2023
- Amazon Future Engineer Launches Early Internship Program to Empower Women from Underprivileged Communities in India with Tech Experience in Various Roles at Amazon
- Amazon joins hands with ‘Womennovator’ to enable 200 Indian Women Entrepreneurs ‘Go Global’
- Amazon Sets a New Record for Most Renewable Energy Purchased by a Single Company
- Amazon’s U.S. Small Business Empowerment Report Shows Continued Sales Growth for Independent Sellers
Opportunities at Amazon
Amazon carries out extensive hiring activities in B-Schools across the country. The roles that are typically offered by Amazon to BSchool graduates include Marketing Manager, Product Manager, InStock Manager, Sales Specialist, Merchandising Manager, Business Intelligence, Business Operations, Brand Development, Analytics and Insights, Partner Management, Business Development, Finance, Category management, Program Management, Brand Management etc to name a few