Finacle Helpdesk Support L3
DXC Technology
Recruitment Process
Details
DXC Technogy is hiring for the role of Finacle Helpdesk Support L3!
Responsibilities of the Candidate:
- Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support
- Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis
- Working experience on Service Management/ Ticketing Solutions
- Working experience as Delivery Lead in similar Project
Requirements:
- Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
- Strong problem-solving and analytical skills
- Effective communication and teamwork abilities
- Eagerness to learn and adapt to challenging technical tasks
- An advanced degree in a related field is a plus
- Relevant certifications or training a plus
Important dates & deadlines?
-
3 Jul'25, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Mumbai
Experience
Max Experience: 2 Year
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: In Office
Job Timing: Full Time
About DXC Technology
An American multinational corporation that provides B2B IT services, DXC Technology, was formed on 3rd April 2017 by the merger of Computer Science Corporation with the Enterprise Services line of business of HP Enterprise (formerly Electronic Data Systems). The company has its roots longing back to April 1959, when computer analysts Roy Nutt and Fletcher Jones pooled $100 to form Computer Science Corporation, thereby providing computer manufacturers with intricate solutions known as compilers, assemblers, and OSs. The company is currently led by John Michael Lawrie as its President, Chairman and Chief Executive Officer and has more than 6,000 clients from more than 70 countries. The company ranked at no. 122 on the Fortune 500 list of 2019 with revenue of $24,556 million.
Organization Structure:
Service Portfolio:
- Analytics:
- 8,000+ Analytics professionals
- Established Analytics data labs
- 10,000+ customer engagements
- One of the best analytics and AI platform programs, providing discretion and adaptability
- Works for 6 of the global top 10 automobile corporations
- Application Services:
- 9,000 DevOps and agile experts
- Scaled Agile Gold Partner
- Flexible consumption-based pricing models
- 1 million applications under management
- Business Process Service:
- 15,000+ BPS professionals
- 20+ delivery centers; 50+ languages
- 150+ clients in 100+ countries
- Better than 98% SLA compliance
- 30+ years' experience
- Industry-leading partner network
- Cloud & Platform Services:
- 800+ managed cloud clients
- 20,000+ Microsoft professionals/Microsoft Certified Solution Provider
- 1,000+ AWS professionals/AWS Premier Consulting Partner
- Experts in managing complex, enterprise-scale migrations
- Consulting Services:
- A global talent pool of 16,000+ consultants and advisors
- Serves 200+ Fortune 500 clients
- Expertise in all major industry segments in 70 countries
- Winner of various MCA and industry awards for digital technology and modernization
- Enterprise and Cloud Applications:
- Microsoft Dynamics Services Global Partner of the Year
- Oracle: completely Approved Managed Service Providers
- Top 5 IBM Global System Integration Partner
- ISG Market Research Leader of SAP HANA Services
- Clients in 54+ countries
- Microsoft 2017/18 Service Partner of the Year
- 600,000+ employees on Workday
- Nelson Hall Leader’s quadrant for Salesforce
- 9,000+ Cornerstone engagements delivered
- Internet of Things (IoT):
- Selected by the Metropolitan Transportation Authority to manage assets in its public transit network, the largest in North America
- Generating $150 million in business value annually for a major manufacturer
- Saved $6 million in the first year by automating inspections for an engine maker
- Security:
- 3,500+ security professionals
- Vendor-agnostic advisor
- Prime security integrator
- A global network of security operations centers
- Around-the-clock management, monitoring, and response
- Named a "Leader" by industry analysts
- Workplace & Mobility:
- Manages 7.5 million desktops and 1.5 million mobile devices
- Serves more than 1,100 clients in 150 countries
- Responds to more than 42.7 million service desk contacts in 56 languages annually
- Named a Leader in the 2018 Gartner Magic Quadrant for Managed Workplace Services, Europe and North America (Jan 2018)
- DXC Bionix: DXC Bionix applies artificial intelligence (AI), and analytics, lean processes and best in class automation skills to provide higher insight, agility and performance.
Industries Engaged:
- Healthcare
- Life Sciences
- Insurance
- Travel, Transportation & Hospitality
- Banking & Capital Markets
- Aerospace & Defense
- Consumer & Retail
- Manufacturing & Automotive
- Energy, Utilities, Oil & Gas
- Technology, Media & Telecommunications
- Public Sector
Partners:
- Strategic Partners:
- AT&T Business
- Amazon Web Services
- Dell EMC
- HCL Technologies
- Hewlett Packard
- Hewlett Packard Enterprise
- IBM
- Micro Focus
- Microsoft
- Oracle
- PwC
- SAP
- Servicenow
- VmWare
- Solution Partners:
- Blueprism
- Citrix
- F5 Networks
- Hitachi Vantara
- Lenovo
- NetApp
- Palo Alto Networks
- Pure Storage
- Red Hat
- Riverbed
- Symantec
- Veritas Technologies
Mergers & Acquisitions:
- Tribridge: one of the largest independent integrators of Microsoft Dynamics 365, Tribridge was acquired by DXC Technology in July 2017 with the aim to solidify its position as a leading global systems integrator for Microsoft Dynamics.
- Molina Medicaid Solutions: a Medicaid Management Information Systems (MMIS) business, Molina Medicaid Solutions (MMS) was acquired by DXC technology from Molina Healthcare, Inc. in October 2018 with the aim to bring new benefits to state agencies and Medicaid recipients.
- argodesign: a US-wide known product design consultancy based in Austin, Texas, argodesign was acquired by DXC Technology in October 2018 for an undisclosed amount with the aim to highlight its abilities in interface design and user experience.
- TESM: a global end-to-end ServiceNow partner based in the UK, TESM was acquired by DXC Technology in November 2018, as a step to build on the scale, reach, and industry knowledge and abilities portfolio required to drive in the fast-growing business software-as-a-service (SaaS) demand.
- BusinessNow: the largest independent ServiceNow partner in the Nordics, BusinessNow was acquired by DXC Technology in the November of 2018 to highlight its commitment to its growing ServiceNow practice.
Corporate Social Responsibility:
The objective of DXC’s Corporate Responsibility Policies, Principles and Certifications are to be transparent about the company's sustainability efforts with respect to the environment, their employees, their supply chain and the communities in which they do business. DXC strives to operate in a way that preserves the ecosystem and the health and safety (EHS) of its colleagues, , clients and contractors, and the societies in which they work. Their Environment, Health & Safety Policy covers the corporation's activities and services worldwide and includes a commitment to continual improvement of its EHS performance. As DXC is committed to protecting its employees against human rights violations, their leadership invests significant effort in ensuring the company’s policies and procedures align with their commitment.
The objective of DXC’s Human Rights Statement is to affirm its commitment to Human Rights. The global workforce receives annual training on DXC’s Code of Ethics and Standards of Conduct and is expected to treat others equally and without discrimination of any kind.