Fraud Investigation Analyst

FutureSoft is hiring for the role of Fraud Investigation Analyst!

Responsibilities of the Candidate:

• Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns.
• Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence.
• Performing 360 Reviews on the Alert, which has been triggered due to violation of the threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds, etc.)
• Conduct 360 fraud reviews for the customer’s profiles and are responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATO’s, P2P Payments, ACH kiting, check kiting, and wire fraud
• Multiple investigations into whistleblower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real-time decisions on credit card, loan, and Zelle fraud red flags
• Combined retroactive analysis with current state fraud control assessments to implement a technology and process framework that provides real-time decisions on fraud strategy and overall fraud assessment
• Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing.
• Analyse data trends and out-of-pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation)
• Adjudicate the fraud type and apply relevant mitigation steps based on policies and procedures

Requirements:

• Experience: 1-4 Years
• Qualification: Graduation
• Skills: fraud investigation, identity theft, ATO, FIRST PARTY FRAUD