Junior Customer Service Executive - Provisioning & Configuration

Tata Communications is operating at a pivotal moment in the evolution of human activity – the so-called ‘Fourth Industrial Revolution’. As a leading provider of global digital infrastructure services, the company provides the integrated, globally managed tech solutions that underpin the fast-growing digital economy.

Always an agile, challenger brand, the company’s journey – first from India-based public sector agency to global telco and now to digital infrastructure solutions – has given it intimate and intricate knowledge and know-how to uniquely advise and enable organisations around the world in their own voyage of digital transformation.

Subsidiaries:

As of 31st March 2018, the Company had 48 subsidiaries and five associated companies.

1. Tata Communications Transformation Services Ltd
2. Teleena MVNE
3. VSNL Internet Services Limited
4. Tata Communications Payment Solutions Limited
5. Tata Communications (Netherlands) B.V.
6. Tata Communications (UK) Limited
7. Tata Communications (Hong Kong) Limited
8. Tata Communications (Australia) Pty Limited
9. Tata Communications (US) Inc.
10. Tata Communications Collaboration Services Private Limited
11. Tata Communications International Pte Ltd.
12. Tata Communications Internet Services Limited
13. VSNL Broadband Limited
14. Tata Communications (Canada) ULC
15. VSNL SNOSPV Pte. Ltd.
16. Tata Communications Deutschland Gmbh
17. S and A Internet Services Pvt. Ltd.
18. TATA Communications Lanka Ltd.
19. VSNL UK Ltd.

News and Facts:

1. Present in more than 200 countries as well as territories around the world.
2. Serves about 7,000 customers globally that represents over 300 of the Fortune 500.
3. Connects 4 out of 5 mobile subscribers worldwide.
4. Businesses are connected to 60% of the world’s cloud giants.
5. Operates the largest wholly-owned & most advanced subsea fiber network which underpins the internet backbone, where The Company's network carries about 30% of the world’s internet routes.
6. Internet of Things (IoT) network of the company in India will be the world’s largest network of its kind which spans to nearly 2,000 communities and touches over 400 million people.
7. Listed on both the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE) of India with a market capitalization of USD 2.72 Billion.

Awards and Recognitions:

• Gartner Magic Quadrant for Network Services, Global, 2018- Tata Communications has been positioned as a Leader in the Gartner Magic Quadrant for Network Services, Global, for the fifth consecutive year.
• Gartner Magic Quadrant for Managed Hybrid Cloud Hosting, Asia / Pacific, 2017- Tata Communications has been positioned as a Niche Player in the Gartner Magic Quadrant for Managed Hybrid Cloud Hosting, Asia / Pacific
• Frost & Sullivan India Digital Transformation Awards for the year 2017
  • Enterprise Telecom Service Provider – Large Enterprise (the third year running)
  • Enterprise Data Service Provider of the Year (ninth year running)
  • Hosted Contact Center Service Provider of the Year (the sixth year running)
  • Third Party Datacenter Service Provider of the Year (the second year running)
  • IoT New Product / Service Innovation (new award this year)
• NetEvents 2017- NetFoundry clinched the IoT & Cloud Innovation Award Innovation Leader – IoT
• 2017 Frost & Sullivan Best Practices Awards – the Asia Pacific, Managed UC Services Provider of the Year (the second year running)
• TechXLR8 Asia Awards 2017- Best IoT Connectivity Solution

Corporate Social Responsibility:

Connecting global and local initiatives that positively impact people and the environment is core to their business – enriching the lives of others, and the lives of their employees. Their global team regularly rolls up its sleeves to participate in global and local initiatives that nurture and sustain people and the environment.

To truly give back, the company works hard to ‘take less’. Their commitment is to conserve energy through a reduction in the need for business air travel is unwavering by developing ‘green technology‘ video collaboration tools which include Telepresence and jamvee™. These initiatives enable them to reduce their carbon footprint through their technologies for both their business and customer's businesses worldwide.

• Employee Volunteering Program- Their employee volunteering program aims to enhance the overall job satisfaction of their employees, while simultaneously impacting the communities they are serving. Employees get an opportunity to offer their skills, time and passion to not-for-profit organizations (NPOs). Whether it is baking cakes, planting trees or painting local schools and contributing to environmental conservation, volunteering is done all through the year. They support many global charities and organizations including Macmillan Cancer Support, CHIP Mumbai, and Halogen Foundation. They have clocked more than 24,000 volunteering hours in the last 2 years impacting more than 16000 youth, women, children, and other community members.
• Tata Sustainability Month- They launched the Sustainability of Things (SoT), during Tata Sustainability Month 2016, – a companywide campaign to unearth ways in which to take advantage of the ‘connectedness’ unleashed by Information and Communications Technology (ICT), in areas such as health, education, employability, climate change, water, sanitation and the like to progress towards the achievement of the UN Sustainable Development Goals (SDGs). Their SoT 2017 is themed around ‘Business and Beyond’ which points to drive the importance of ‘co-creation’ and ‘sharing’ for engendering sustainability in business as well as in society- as part of a Tata group initiative in order to mobilize and inspire employees across all the Tata companies to work proactively towards sustainable development. Click here to watch their video on CSR Initiatives (https://www.youtube.com/watch?v=V07pjZmfCfw).

Careers: At Tata Communications they celebrate diversity. They are committed to being an equal opportunity workplace and providing an inclusive environment for all its employees. All educationally qualified applicants receive consideration for employment without regard to their race, gender, color, religion, gender identity or expression, national origin, sexual orientation or any other status protected by law. Tata Communications and its Recruitment Partners do not charge any fee or security deposit from the candidate for offering employment.