Outsystems Support Engineer - Digital Platforms

TMF Group is hiring for the role of Outsystems Support Engineer - Digital Platforms!

Responsibility of the Candidate:

• Providing technical support for a range of applications hosted on cloud platforms, including diagnosing, and troubleshooting issues, identifying, and fixing defects, and implementing enhancements.
• Assisting with the deployment and testing of new components and updates to the digital client platform.
• Collaborating with other members of the IT team and stakeholders to gather and understand requirements, prioritize tasks, and provide timely resolution of issues.
• Maintaining documentation and records of support activities and processes.
• Participating in on-call rotation to provide after-hours support as needed.

Requirements:

• Knowledge and experience in OutSystems development and operations:
• 3 to 5 years of experience in application support or a similar technical role.
• Minimum of 2 years of professional experience in OutSystems development (web / mobile).
• Proficiency in web-based languages: JavaScript, CSS.
• Knowledge of C# and SQL languages is a plus.
• Experience in setting up, configuring, and managing the OutSystems platform.
• Experience in the application lifecycle management of OutSystems applications (deployment, configurations, monitoring).
• Experience in troubleshooting OutSystems applications (platform, logs, performance).
• Associate Reactive Developer certification is preferred.
• Professional Platform Ops Engineer certification is preferred.
• Professional DevOps Engineer certification is a plus.
• Knowledge and experience with IT management tools / software such as DevOps and Remedy.
• General working knowledge of network and global IT infrastructures.
• Optional: Knowledge and experience with REST APIs and web services.
• Optional: Knowledge and experience with monitoring tools such as Network Watcher.