Pharmacy Assistant

Shoppers Drug Mart is hiring for the position of Pharmacy Assistant!

Responsibilitites of the Candidate:

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders (e.g. medications, OTC's, special orders) with the exception of controlled drugs and narcotics
• Adjudicate third-party billing, online and manage manual Third-Party Accounts, collecting outstanding monies from customers where necessary
• Answer the telephone, ensuring that appropriate telephone etiquette is observed at all times and referring to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Provide support and assistance to the Pharmacist(s) as required, ultimately with a view to enhancing the Pharmacist/customer relationship
• Maintain professional image (dress code) and conduct at all times
• Promote marketing programs as appropriate and required
• Regularly read and action/implement view communication vehicles (e.g. Communication Binder, Communication Board)
• Ensure proficiency with Pharmacy Systems
• Follow Standard Operating Procedures and Pharmacist direction, and adhere to all legal requirements, including provincial and federal regulations and bi-laws
• Comply with all established loss prevention policies and procedures
• Maintain cleanliness of workspace according to 5s principles

Requirements:

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Retail Experience as an Asset
• Exceptional customer service skills with a talent for building customer loyalty
• Effective communication skills
• MS Office
• Effective organizational skills, ability to multi-task
• Problem Solving Skills
• Strong attention to detail