Product Support Engineer
Acqueon Technologies inc
Recruitment Process
Details
Acqueon is hiring for the role of Product Support Engineer!
Responsibilities of the Candidate:
- Understand omnichannel communication technologies and their role in the contact center
Requirements:
- Contact Center Outbound, SQL, AWS, Linux, Nginx, Redis
- 5+ Years of experience as a product support engineer.
- Good listening and comprehension skills.
- Quick on your feet while consultative-ly working with the end customer to implement the solution
- A natural ability to dig in and resolve technical issues in a structured manner
- Have a commitment to excellence in taking care of our customers and expect the same from others
- Windows operating systems, MS SQL, IIS,
- Hands-on experience on Log analysis, troubleshooting
- Familiarity with IP Networking, SQL, and Rest APIs, Linux
- Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
- Previous experience with outbound contact center products is a plus
Important dates & deadlines?
-
7 Dec'24, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Bangalore
Experience
Min Experience: 5 Year
Max Experience: 8 Year
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: In Office
Job Timing: Full Time