Senior People Operations Associate
Airbnb
Recruitment Process
Details
Airbnb is hiring for the role of Senior People Operations Associate!
Responsibilities of the Candidate:
- Review and respond to employee inquiries in a timely manner. Ensure accuracy and completeness of responses for high quality Employee Experience with a top notch level of customer service
- Employee lifecycle management; including onboarding, offboarding, employee job changes, knowledge of employee benefits
- Seek opportunities to streamline and improve experience for new hires
- Maintain data accuracy and compliance with SOX protocols
- Assist with Weekly Data Audits
- Build strong working relationships with partners, peers, and stakeholders to efficiently and accurately complete job duties
- Identify and recommend process improvements to drive efficiencies, improve employee experience, and/or data accuracy
- Partner with EX Core Operations team members and other cross functional teams (Recruiting, Ground Control, IT, Payroll, Benefits, Talent Partners) on regional and global projects
Requirements:
- Experience with Google Suite and Microsoft Excel is a must have.
- Knowledge of Workday and Jira strongly preferred.
- Experience in shared services or customer service strongly preferred 1-2 years of experience in a corporate environment
- Self starter, solution-oriented approach
- Solid organisational and time management skills
- Collaborative nature
- Professional manner and discretion with confidential information
- Attention to detail and process oriented
- Strong verbal/written communication
- Ability to prioritise effectively and balance multiple tasks
- Passionate for continuous improvement
Important dates & deadlines?
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22 May'25, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Gurgaon
Experience
Min Experience: 1 Year
Max Experience: 2 Year
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: In Office
Job Timing: Full Time
About Airbnb
Airbnb (ABNB) is an online marketplace that connects people who want to rent out their homes with people who are looking for accommodations in specific locales.
The company has come a long way since 2007, when its co-founders first came up with the idea to invite paying guests to sleep on an air mattress in their living room. According to Airbnb's latest data, it has in excess of six million listings, covering more than 100,000 cities and towns and 220-plus countries worldwide.1
In this article, we break down how Airbnb works, how it makes money, and the pros and cons of using its online marketplace.
KEY TAKEAWAYS
- Airbnb is an online marketplace that connects people who want to rent out their property with people who are looking for accommodations in specific locales.
- Airbnb offers people an easy, relatively stress-free way to earn some income from their property.
- Guests often find that Airbnb rentals are cheaper, have more character, and are homier than hotels.
- Airbnb makes the bulk of its revenue by charging a service fee for each booking.
- Cons of using Airbnb include not getting what you expected, and, for hosts, renting your place to someone you haven’t had the chance to meet first.
How Airbnb Works
Airbnb has revolutionized the hospitality industry. Prior to 2008, travelers would have booked a hotel or hostel for their trip to another town. Nowadays, many of these same people are opting for Airbnb.
The idea behind Airbnb is simple: Find a way for local people to make some extra money renting out their spare home or room to people visiting the area. Hosts using this platform get to advertise their rentals to millions of people worldwide, with the reassurance that a big company will handle payments and offer support when needed. And for guests, Airbnb can offer a homey place to stay that has more character, perhaps even with a kitchen to avoid dining out, often at a lower price than what hotels charge.