ServiceNow Developer, Analyst

BlackRock is hiring for the role of ServiceNow Developer, Analyst!

Responsibilities of the Candidate:

• Designing, coding, testing, and supporting reliable, robust software applications and services with high-quality standards.
• Develop and modify ServiceNow catalogs, workflows, forms, lists, business rules, UI components etc.
• Provide configuration and customization including, but not limited to user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices
• Research new feature enhancements and functionalities from ServiceNow
• Performing code reviews and providing timely feedback to other engineers.
• Collaborating with product owners and stakeholder on the right units of work to be included sprint planning.
• Communications: Engage in clear and concise communications both verbally and in writing. Ability to represent team in calls with different stakeholders and gather feedback to be relayed back to other developers in the team.
• Uses various tools such as Splunk, AppDynamics, Prometheus/Grafana to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments

Requirements:

• A four-year degree specializing in Computer Science, Technology, Engineering or similar
• 1+ years of ServiceNow implementation hands-on experience on ITSM module is preferred.
• Experience in Python or Core Java (Spring Framework).
• Experience with object-oriented design patterns
• Experience with dev ops tools like Git, Maven, Jenkins, Azure DevOps
• Experience with Agile development concepts and related tools
• Excellent communication and presentation skills
• Ability to work under pressure and take ownership of the deliveries
• Ability to work with teams across geography
• Possess a positive attitude and ability to work as part of a team in a fast-paced environment
• Be curious and flexible, pay keen attention to detail, use critical thinking and drive innovation
• Continually learn new technologies