Telesales Executive

Role Overview:

• Responsible for handling outbound and inbound calls to promote products/services
• Plays a key role in lead generation, customer engagement, and sales conversion
• Focuses on building relationships and achieving daily/weekly/monthly targets

Key Responsibilities:

• Make outbound calls to potential customers and handle inbound inquiries
• Promote products/services and generate leads
• Engage with customers to understand needs and offer suitable solutions
• Maintain and update customer data in CRM systems
• Meet or exceed performance targets (calls, leads, conversions)
• Conduct follow-ups to close deals and ensure customer satisfaction

Requirements:

• Strong verbal communication and interpersonal skills
• Ability to persuade and build rapport with customers
• Basic computer knowledge and familiarity with CRM tools
• Ability to handle rejection and stay motivated
• Prior experience in telemarketing, sales, or customer service (preferred)
• Minimum qualification: High school diploma (degree in marketing or related field is a plus)