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Utility Liaison Analyst

Enel X Services India Pvt. Ltd.

Mumbai,
Application Deadline 29 Feb'24, 12:00 AM IST
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Recruitment Process

Details

Enel X Services India Pvt is hiring for the role of Utility Liaison Analyst!

Responsibilities of the candidate:

  • Analyze reports generated by the system and evaluate the graphics in CRM Application;
  • Identify potential savings or avoidable costs;
  • Follow up with customer/supplier until and query is resolved;
  • Ensure the Utility Invoices are up to date in the system
  • Investigate Balance brought forwards and Late fees applied by the Utility Company
  • Liaise with Utility Company to collect and Acquire Utility Invoices
  • Analyze the customer’s Utility Data anomalies and maintain record/tracker
  • Identify Energy Management opportunities and liaise with the Customer Managers;
  • Respond to Customer Managers and client queries regarding (potential) savings or any ad-hoc queries raised by customers
  • Contact suppliers by phone or email 
  • Log savings on CRM Application
  • Pass on savings details to MER Report Team
  • Assist input/verification team whenever required
Requirements:
  • Commerce or Science Graduate
  • Basic to Intermediate skill level with Excel and MS Office tools
  • Good Logical reasoning
  • A fair understanding of Energy Industry
  • Typing speed of min 30 WPM with 90% accuracy
  • Excellent command over oral and written English
  • Candidate worked with North America Clients/Businesses will be preferred
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Important dates & deadlines?

  • 29 Feb'24, 12:00 AM IST Registration Deadline

Additional Information

Job Location(s)

Mumbai

Salary

Salary: Not Disclosed

Job Type/Timing

Job Type: In Office

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