RIVIGO Services Pvt. Ltd.

RIVIGO provides technology-enabled logistics services and solutions. The Company provides a range of logistics services that include full-truck loading, part truck-loading, and cold chains. They cater to the needs of a list of industries such as e-commerce, consumer goods, automotive, retail and pharmaceuticals.

The idea of RIVIGO was simple enough. Transportation in India one of the critical factors of operations for companies from diverse sectors. In Indian logistics, traditionally, the entire distance that a particular delivery requires in whatever time required is done by a single driver. This is really time-consuming and because of which the drivers stay away from home and family for over 20 days a month.

Gazal and Deepak’s idea was why not change the model:

• Ensure they use only new covered trucks
• give complete visibility to the client on a truck’s journey,
• ensure that a truck can cover the distance between any two parts of India in less than three days.

Organization Structure

• Relay Full Truck: The relay full truck service is based on a global-first and unique driver relay model which delivers an unprecedented transit time while ensuring that the pilots (truck drivers) return to their homes the same day. Customers are from a range of industries have leveraged the relay full truck service to unlock value and bring efficiencies in their supply chains.
  Relay full truck has the following distinctive features:
  1. Best transit time performance
  2. Pan India network
  3. Own fleet of 3000+ trucks
  4. Highest reliability and consistency in service levels
  5. Complete transparency during operations
  6. Customized solutions
• Relay Express Cargo: The Relay Express Cargo offering is designed very specifically to deliver exceptional service to the clients. A vast network of processing centers and branches spanning across India powered by the company's innovative Relay Model has helped the clients not only reduce their transit times drastically but also improve cost-effectiveness by re-modeling their supply chains. They have a full stack offering for different business needs and cater to all segments including corporates, SMEs & small businesses (retail).
  Relay Express Cargo has the following distinctive features:
  1. Highest reliability
  2. High precision and safe operations
  3. Lowest transit times
  4. Complete transparency and visibility
  5. Pan-India presence and a rapidly expanding network
  6. Propositions for multiple customer segments
• Relay Cold Chain: They are one of the largest primary reefer operators in the country, offering distinctive value to customers in need of transporting temperature sensitive cargo. 
  Relay cold chain has the following distinctive features:
  1. Lowest transit time
  2. Temperature integrity
  3. Remote temperature management
  4. Integrated Quality Management System (QMS)
  5. Transparency and visibility
  6. Largest line-haul reefer network
• Freight Marketplace: Freight marketplace is a game-changing digital innovation for the trucking ecosystem.
  Freight Marketplace has the following distinctive features:
  1. Accurate pricing through freight price exchange
  2. Reliable supply network
  3. 100% Digitization drives efficiency and disintermediation