Global Action Center Analyst

Schneider Electric is hiring for the role of Global Action Center Analyst!

Responsibilities of the Candidate:

• Execute standardized operational workflows for assigned EU and UKI SME clients (per GAC Model).
• Manage routine service requests, execution and follow-ups through digital and hybrid channels.
• Maintain and update client documentation, trackers, and internal systems.
• Support client onboarding steps: data gathering, supplier forms, system setup.
• Ensure consistent delivery aligned with GAC SLAs (accuracy, timeliness).
• Other Responsibilities as per GAC Model structure.
• Assist in preparing RFIs/RFQs using standardized GAC templates.
• Coordinate with suppliers for data requests, clarifications, and quotations.
• Perform bid collection and comparisons according to pre-defined methods.
• Ensure adherence to GAC sourcing playbooks and compliance checkpoints.
• Proactively maintain quality of sourcing lifecycle.
• Proactively follow all established SOPs and GAC workflows.
• Maintain high data accuracy across systems and documentation.
• Support continuous improvement through identifying inefficiencies or gaps.
• Ensure proper documentation management and compliance.
• Coordinate closely with GAC India for task allocation and escalations.
• Work with CoE teams to retrieve required technical inputs.
• Escalate deviations and non-standard client requests to the GAC Client Manager.
• Contribute to a cohesive, standardized GAC delivery ecosystem.

Requirements:

• 1–3 years of experience in operations, service delivery, procurement support, or coordination roles.
• Strong working proficiency in English; Other EU-languages is an advantage.
• Strong attention to detail and ability to follow structured workflows.
• Comfortable working in digital tools, trackers, and workflow systems.
• Strong written communication and coordination skills.
• Proactive and collaborative mindset in a fast-paced environment