Product Reliability Owner
Apple Inc.
Recruitment Process
Details
Apple is hiring for the role of Product Reliability Owner!
Responsibilities of the Candidate:
- Work with Engineering on Product Roadmap, Change Management, Operational Perfection
- Ensure monitoring accurately captures all production incidents Efficiency & Resiliency -
- Review incident inflow to understand what drives issues, traffic diversion processes, log auditing Capacity
- Load testing, risk register, mitigation plans Tools & Automation
- Handle existing tools, and look for opportunities to use automation to be more effective and efficient.
Requirements:
- Bachelor’s degree or equivalent work experience
- Experience in Contact Center Voice infrastructure, Genesys Routing, SIP
- Experience in Contact Center application design/development
- Experience in large enterprise & global engineering, development and support
- Excellent verbal and documentation skills (Able to communicate with more non-technical business users)
- Good analytical skills and ability to research and present findings
- Good knowledge of DevOps principles and standard processes
- Good knowledge of security standard processes
- Experience in Machine Learning and predictive analytics
- Strong teammate with excellent collaboration skills
- Pro-active and able to work independently
- Attention to detail
Important dates & deadlines?
-
24 Apr'25, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Hyderabad
Experience
Max Experience: 1 Year
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: In Office
Job Timing: Full Time
About Apple Inc.
Apple Inc. is an American multinational technology company that specializes in consumer electronics, computer software, and online services. It is the world's largest technology company by revenue ($274.5 billion in 2020) and, the world's most valuable company since January 2021.
Apple is one of the Big Five American information technology companies, along with Amazon, Google, Microsoft, and Facebook.
Services
- Apple Music
- Apple TV+
- Apple Fitness+
- Apple News+
- Apple Arcade
- iCloud
- Apple One
- Apple Card
- Apple Books
- Apple Podcasts
- App Store
Segment-Wise Products
1. Hardware
- Mac: iMac, MacBook Pro, iMac Pro, Mac Pro, MacBook Air, Mac mini
- Display: Pro Display XDR
- iPad: iPad Pro, iPad Air, iPad, iPad mini
- iPhone: iPhone 7, iPhone XS, iPhone 8, iPhone XR
- Watch: Apple Watch Series 4, Apple Watch Nike+, Apple Watch Hermès, Apple Watch Series 3
- TV: Apple TV app, Apple TV+, Apple TV 4K, Apple TV HD, AirPlay
- Music: HomePod, AirPods, iPod Touch.
- Accessories: Magic Mouse 2, Magic Keyboard with Numeric Keypad, Magic Trackpad 2, Blackmagic eGPU Pro, USB-C to Lightning Cable (1 m), USB-C to SD Card Reader, Anker PowerCore Fusion Power Delivery Battery and Charger, Apple Pencil, Smart Keyboard, Smart Folio, Belkin Boost Wireless Charging Pad, iPhone Silicone Case, Apple Watch Bands, Siri Remote
2. Software
- Operating Systems: iOS 12, Mac OS Mojave, mac OS Catalina, watchOS, tvOS
- Professional Software: Final Cut Pro X, Logic Pro X, Logic Remote, Motion 5, Compressor 4, MainStage, Aperture
3. Others
- Apple Card
- Apple Music
- Apple Pay
- iCloud
- Apple ID
- AppleCare
Recent Mergers and Acquisitions
- In August 2020, Apple acquired Spaces, a VR startup that got its start as a DreamWorks Animation project.
- In August 2020, Apple acquired Israel’s Camerai, formerly Tipit, a specialist in AR and camera tech.
- In July 2020, Apple acquired Mobeewave Inc., a startup with technology that could transform iPhones into mobile payment terminals.
Top 5 Competitors
- Microsoft
- Dell
- Samsung
- Lenovo
- HP
Recent News & Developments
- In June 2021, Apple announced a global initiative that will provide career-building mentorship, professional industry skills training, creative resources, and access to Apple’s full product lineup of iPhone, iPad, and Mac to underrepresented communities across the globe at Apple Creative Studios.
- Apple podcasts subscriptions and channels are now available worldwide.
- Apple will start the production of the 5G-ready iPhone 12 in India soon.
Opportunities at Apple
Student Opportunities
1. Internships for Undergrads and Grad Students
At Apple, interns are an important part of the team. Whether you sign on for a summer internship or a placement during the academic year, you can work on critical projects on an Apple campus. As part of the Apple community, you’ll get an insider’s perspective on the way they work and the people who lead them. To be eligible for Apple’s student programs, you must be enrolled in a college, university, or graduate program.
2. Apple Store and Retail Partner Store
Working at an Apple Store or an Apple Shop within one of their retail partners’ stores offers an incredible opportunity to challenge yourself and gain valuable work experience. Many roles are available as part-time positions, and all roles are available as full-time positions. Either way, they will provide all the training you need to connect with customers and co-workers.