Video Solutions Consultant
Recruitment Process
Details
Google is hiring for the role of Video Solutions Consultant!
Responsibilities of the Candidate:
- Prioritize and deliver positive customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies, and partners.
- Learn AI powered Ads products, support Apps and to troubleshoot technical product issues, apply product knowledge solving technical customer issues and escalations, and carry out strategic projects.
- Develop tools and automation for better diagnostics / data fixes and debugging independently or in partnership with Product Engineering teams.
- Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering, and Business Solutions teams.
- Analyze data and insights to create action plans to solve issues at the root cause for customers focusing on knowledge management, operational improvements, account reviews and product adoption.
Requirements:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- Experience in either system design or reading code (e.g., Java, C++, Python, etc.).
- Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience working in technical product / cloud support / Quality Engineering / SRE.
- Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
- Experience in technical troubleshooting or customer support in a tech organization, and translating technical concepts and solutions to non-technical and executive audiences.
- Knowledge and experience using Google Ads or other online advertising solutions and the media/tech landscape.
- Excellent problem solving skills to develop strategic perspectives on customer-focused solutions
Important dates & deadlines?
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6 Jun'25, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Gurgaon
Experience
Max Experience: 2 Year
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: In Office
Job Timing: Full Time
About Google
Google is an American multinational technology company, founded in 1998 by Sergey Brin and Larry Page, that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
More than 70 percent of worldwide online search requests are handled by Google. Google.com is the most visited website worldwide. Many other Google-owned websites also are on the list of most popular websites.
Product/Business Portfolio
Search tools
- Google Search
- Google Alerts
- Google Assistant
- Google Bookmarks
- Google Books
Advertising services
- Google Ads
- AdMob
- Google AdSense
- Google Ad Manager
- Google Marketing Platform
Communication and publishing tools
- Blogger
- FeedBurner
- Gmail
- Google Account
- Google Calendar
- Google Chat
- Google Charts
- Google Classroom
Map-related products
- Google Maps
- Google My Maps
- Google Maps Gallery
- Google Mars
- Google Moon
Statistical tools
- Google Analytics
- Google Surveys
- Firebase
- Google Ngram Viewer
- Google Public Data Explorer
Business-oriented products
- Google Workspace
- Google My Business
- Google Tables (beta)
Recent Mergers and Acquisitions
- Google acquired Provino Technologies, a start-up developing network-on-chip systems for machine learning in May 2021.
- Google acquired 3D audio startup Dysonics in December 2020.
- Actifio was acquired by Google in December 2020.
-
Google also acquired Dataform, the UK startup helping businesses manage data warehouses in December 2020.
Top 5 Competitors
- Microsoft
- Amazon
- Apple
- IBM
Recent News and Developments
- Google has offered a paid upgrades to businesses using Gmail addresses
- Google and Samsung are building a unified open-source operating system for smartwatches.
- Google has planned to launch Pixel 5a 5G in 2021, but not in India.
- Google plans to change its Search algorithm to curb online abuse
- Google has brought end-to-end encryption for messages, emoji sticker suggestions to android devices.
Opportunities at Google
Student Opportunities
At Google, MBAs mainly work on projects in the areas of product management, sales, finance, marketing, and operations.