Table of content:
IBPS CSA Recruitment 2025: 10,277 Vacancies for Graduates of Any Stream
Are you a graduate in any discipline? Then, you could find your perfect career opportunity through the IBPS CSA recruitment process.
The Institute of Banking Personnel Selection (IBPS) will conduct the Preliminary and Main Online Examinations for the Common Recruitment Process, Customer Service Associate (CRP CSA XV).
IBPS CSA Recruitment 2025 Important Dates
Let us take a look at the tentative date for the IBPS CSA 2025:
|
Activity |
Tentative Schedule |
|
Online Application & Fee Payment |
01.08.2025 to 21.08.2025 |
|
Edit/Correction Window |
After Registration Closes (Date to be notified) |
|
Pre-Examination Training (PET) |
September 2025 |
|
Download Preliminary Exam Call Letters |
September, 2025 |
|
Online Examination – Preliminary |
October, 2025 |
|
Preliminary Exam Result |
November 2025 |
|
Download Main Exam Call Letters |
November 2025 |
|
Online Examination – Main |
November 2025 |
|
Provisional Allotment |
March, 2026 |
Overview of IBPS CSA Recruitment 2025
Let us take a look at some of the key aspects for the IBPS CSA recruitment 2025:
|
Educational Qualification |
Age Limit |
Post |
Salary |
Vacancy |
|
A Degree (Graduation) in any discipline or any equivalent qualification |
Between 20 and 28 years old, born between 02.08.1997 and 01.08.2005 |
Customer Service Associate (CSA) |
INR 64,480 per month |
10,277 |
Note:
- Candidates must be proficient in the local language of the State/UT for which they are applying.
- Candidates must have working knowledge of computer systems.
- Age relaxation for reserved category candidates will be provided as per government policy.
IBPS CSA Recruitment 2025: Vacancies State-wise
Here is a state-wise breakdown of the tentative vacancies for each state and Union Territory:
|
State/ UT |
Vacancy |
|
Andaman & Nicobar (UT) |
13 |
|
Andhra Pradesh |
367 |
|
Arunachal Pradesh |
22 |
|
Assam |
204 |
|
Bihar |
308 |
|
Chandigarh (UT) |
63 |
|
Chhattisgarh |
214 |
|
Dadra & Nagar Haveli, Daman & Diu (UT) |
35 |
|
Delhi |
416 |
|
Goa |
87 |
|
Gujarat |
753 |
|
Haryana |
144 |
|
Himachal Pradesh |
114 |
|
Jammu & Kashmir (UT) |
61 |
|
Jharkhand |
106 |
|
Karnataka |
1170 |
|
Kerala |
330 |
|
Ladakh |
05 |
|
Lakshadweep |
07 |
|
Madhya Pradesh |
601 |
|
Maharashtra |
1117 |
|
Manipur |
31 |
|
Meghalaya |
18 |
|
Mizoram |
28 |
|
Nagaland |
27 |
|
Odisha |
249 |
|
Puducherry |
19 |
|
Punjab |
276 |
|
Rajasthan |
328 |
|
Sikkim |
20 |
|
Tamil Nadu |
894 |
|
Telangana |
261 |
|
Tripura |
32 |
|
Uttar Pradesh |
1315 |
|
Uttrakhand |
102 |
|
West Bengal |
540 |
Note: The vacancies listed are expected and provided by the participating banks. Final selection (provisional allotment) will depend on the actual number of vacancies confirmed by the banks at the time of recruitment.
Application Process for IBPS CSA Recruitment 2025
- Visit the Official IBPS Website and click on the CRP-CSA-XV link to open the online application form.
- Click on “New Registration” to create your account. You will receive a provisional registration number and password via Email and SMS, which you can use to log in and edit your application.
- Upload your photograph (which can be captured via webcam), signature, left thumb impression, a handwritten declaration, and your 10th-grade certificate. If applicable, you must also upload any other required certificates.
The application fee:
INR 175 (inclusive of GST) for SC/ST/PwBD/ESM/DESM candidates.
INR 850 (inclusive of GST) for all other candidates.
Selection Process for IBPS CSA Recruitment 2025
There will be two online examinations conducted in two stages: Preliminary and Main. The structure for both is as follows:
Preliminary Examination
This is an objective, online test. Candidates must qualify in each of the three tests by securing the cut-off marks decided by IBPS to be shortlisted for the Main Examination.
|
Subject |
Questions |
Marks |
Time Allotted |
|
English Language |
30 |
30 |
20 minutes |
|
Numerical Ability |
35 |
35 |
20 minutes |
|
Reasoning Ability |
35 |
35 |
20 minutes |
|
Total |
100 |
100 |
60 minutes |
Main Examination
This is also an objective, online test. The order of the subjects in the exam is not necessarily the same as listed below.
|
Subject |
Questions |
Marks |
Time Allotted |
|
General/Financial Awareness |
40 |
50 |
20 minutes |
|
General English |
40 |
40 |
35 minutes |
|
Reasoning Ability |
40 |
60 |
35 minutes |
|
Quantitative Aptitude |
35 |
50 |
30 minutes |
|
Total |
155 |
200 |
120 minutes |
Note: For wrong answers in the Objective Tests, a penalty of 0.25 marks will be deducted for each incorrect answer. There will be no penalty for questions left blank.
Local Language Proficiency Test (LLPT)
Candidates applying for a specific State or Union Territory must be proficient in its local language (reading, writing, speaking, and understanding). This test is mandatory for selection unless you have a 10th-standard or higher certificate proving you have studied the language.
Here are the key points of the LLPT:
- The language test will be conducted after the Main examination but before joining the bank.
- It is a marks-based, qualifying test.
- Failing to qualify for the test will result in disqualification from the recruitment process.
To get the complete information regarding the IBPS CSA recruitment process 2025, click here for the Official Notification PDF.
Conclusion
With over 10,000 vacancies, the IBPS CSA recruitment offers a fantastic opportunity for graduates from any stream to begin a rewarding career in the banking sector. Don't miss this chance to secure a stable job with a great salary—make sure you apply before the August 21, 2025, deadline.
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