Recruitment Process

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IBM is now hiring for the position of Business Transformation Consultant! At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large-scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market. As a Business Transformation Consultant, you will successfully manage one end-to-end change program independently and be a part of a Business change management team for a technology/non-technology-related change project, and be involved in two or more full cycles of Change Management work stream in a project.

Responsibilities of the Candidate:

Ability to be a part of complex global change management engagements within the ERP implementation, process transformation, M&A / Strategic Outsourcing context
Align Case for Change and Change Management strategy to overall organizational/project goals
Apply the Organization Change Management (OCM) framework, methodology, and tools to create a change strategy to support the adoption of the changes
Conduct organization impact analysis and enterprise redesign strategies emerging out of large-scale transformation/business model innovation/digital transformation/globalization initiatives and identify key stakeholders
Develop a Change Management Plan to drive faster adoption and higher utilization of process/system changes
Work with the Change Management Lead and Project Leads to ensure that change management activities are incorporated into the overall project plan
Support the design, development, delivery, and management of all engagement activities, including communications
Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
Apply design thinking principles to create user-centric design and enhance user experience
Ensure high quality and timely execution of communication plans and strategies by on-time design and development of quality communication collaterals - Mailers/ newsletters/ posters/ flyers etc.
Support training efforts by managing the development and deployment of training materials using effective training channels
Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables
Apply data analytics to create a dashboard and derive actionable insights to drive change efforts and adoption

Requirements:

Minimum 15 years of work experience post MBA/ Master’s degree
Emphasis on Human Resources, General Management, and Organizational Behaviour with at least 5 years of experience in leading, devising, implementing, and evaluating complex organizational change programs is desired.
Expertise in Stakeholder Engagement, Change Impact Assessment, Communication Planning, and Execution, Change Measurement (Change Readiness/ Surveys, Business Readiness), etc.
Additional experience in Benefits Realization, Organization Design/ Culture, and Change Diagnostics / Analytics areas would be beneficial.
Proficient in organizational change management principles, methodologies, and tools
Demonstrate structured thinking to problem-solving
Ability to communicate effectively and influence others
Ability to collaborate and work with geographically spread multi-cultural / diverse teams
Demonstrate capability to perform tasks independently with thought leadership

Additional Information

Job Location(s)

Bengaluru

Experience

Max Experience: 10 Year

Salary

Work Detail

Working Days: 5 Days

Job Type/Timing

Job Type: In Office

About IBM

IBM (Global)

IBM (Global)International Business Machines Corporation, known as IBM, is the largest computer maker in the world. the nickname of the company is Big Blue which has been given by IBM's group of a uniformly dressed salesman, whose dark suits and the white shirt was worn by the company's leader Thomas Watson, Sr.Thomas Watson transformed the CTR into a world leader of IT.

CTR was formed in 1911 by Charles Runlet Flint. The so-called "father of trusts" merged two of his earlier creations, International Time Recording Company and Computing Scale Company of America, with a third, unrelated entity known as Tabulating Machine Company. The latter had been founded some years before by Herman Hollered, an engineer who invented the machine that would sort and count cards based on the pattern of holes punched in each.

IBM operates in 174 countries as of 2016, with mobility centers in smaller markets areas and major campuses in the larger ones.

Organization Structure:

Global Services
Hardware Systems Group
Personal Systems Group
Technology Group
Software
Global Financing
Enterprise Investments

IBM India Private Limited:

IBM India private limited is the Indian subsidiary of IBM, which is headquartered at Bengaluru, Karnataka. It has facilities in Bengaluru, Ahmedabad, Delhi, Kolkata, Mumbai, Chennai, Pune, Gurugram, Noida, Bhubaneshwar, Coimbatore, Visakhapatnam, and Hyderabad. Karan Bajwa is the Managing Director of IBM India Pvt.Ltd.

Products and Services:

IBM has a huge and diversified portfolio of products and services. As of 2019, these offerings fall into the categories of

cloud computing
Artificial intelligence
commerce
data and analytics
Internet of Things (IoT)
IT infrastructure
mobile
security

Mergers and Acquisitions:

Verizon - US-based Cloud services - May 2, 2017
XCC (a division of TIMETOACT), a Collaboration software - May 31, 2017
Vivant Digital, an Australian Innovation Consultancy - October 5, 2017
Armanta, Inc., an Aggregation/analytics software for financial services firms - May 3, 2018
Red Hat, provider of open source software and solutions - October 28, 2018

News and Facts:

IBM Latest News and Launches-

EY, IBM launch advanced Security Operations Centres in India- EY strengthened its collaboration with IBM with the launch of advanced Security Operations Centers (SOCs) as part of its Managed Services offerings in India. Equipped with great NextGen Threat Detection capabilities and powered by IBM’s QRadar platform, these SOCs are built to detect, respond and address advanced cyber-attacks and risks encountered by organizations today.
Unica software is now part of IBM- IBM Unica products are now a part of the omnichannel marketing and real-time personalization capabilities in the IBM Marketing Solutions software portfolio.
HDFC ERGO collaborates with IBM Services to redefine customer experience- IBM and HDFC ERGO General Insurance Company, India's third-largest non-life insurance provider in the private sector, today announced a collaboration to co-create new Artificial Intelligence (AI) based solutions on IBM Cloud, that will redefine customer experience in India.

IBM Facts:

IBM is one of 30 companies included in the Dow Jones Industrial Average
IBM has the world's largest employers, with (as of 2017) over 380,000 employees, known as "IBMers"

Corporate Social Responsibility:

IBM has worked towards major four areas to fulfill CSR-

Education and Skills-IBM is dedicated to helping further Education and Skills
through programs created to assist veterans, teachers, and students.
- Major Initiatives-
  - P-TECH-It is a system of innovative public schools from grades 9 to 14 that bring together the best elements of education and career.
  - Teacher advisor with Watson-Launching in 2016, this breakthrough application uses IBM Watson cognitive computing technology to provide teachers with guidance and mentorship.
  - Teachers Trysights-Through this the teachers can access hundreds of free lessons and teaching strategies designed to spark students’ interest in science, technology, engineering, and math.
Citizen diplomacy, cities & employee engagement-Various initiatives, from outright grants to community development programs, directly and positively impact and improve society and the environment.
- Major Initiatives-
  - Impact Grants- IBM has delivered nearly 2,000 grants worldwide since 2010, bringing sophisticated capabilities to nonprofit organizations to help them serve their communities more effectively.
  - IBM Volunteers- IBM volunteering initiative supports IBMers’ engagements with schools and community organizations. Nearly 20 million volunteer hours have been logged since 2003.
  - Corporate Service Corps- Teams of IBMers from around the world visit developing countries for month-long projects on economic development, environmental issues, and other challenges.
Community health and wellness- IBM programs were designed to encourage and accelerate research to help scientists solve problems with world health issues.IBM programs are designed in such a way that they encourage research to help scientists solve various problems related to health issues.
- Major Initiatives-
  - Health Corps-IBM deploys experts to work with health organizations, applying cognitive computing tools and analytics to expand healthcare access and improve health systems.
  - World Community Grid-This virtual supercomputer aggregates donated computing power from PCs and mobile devices, making it available to researchers seeking solutions to a range of global issues.
Environment and Disasters-As a global company within over 127 countries, IBM is committed to working with communities on various disaster relief and resiliency efforts.
- Major Initiatives-
  - Environment-IBM provides technology, research, and expertise to address any environmental and sustainability issues for their company, their customers and the world.
  - Disasters-Integrating advanced technologies with the knowledge of IBMers, IBM delivers essential components of what it takes for affected areas and individuals to regroup, rebuild and recover.
  - Call for Code-It is the initiative to innovate disaster relief solutions.

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Business Transformation Consultant

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