The Freshworks Recruitment Process (2024) To Get You Hired!

Freshworks Inc. is an Indian SaaS start-up that creates cloud-based software solutions for small to mid-size to large businesses. Its product suite spans multiple business verticals like sales, CRM software, customer support helpdesk software, recruitment tools, etc. With technology at the core of its operations, the company employs skilled software and other engineers across departments. In this article, we will discuss the Freshworks recruitment process for those who wish to explore job opportunities and join its quickly growing employee base. You will find all relevant details including eligibility criteria, application modes, salary expectations, etc. 

Freshworks Recruitment Process 2024: Eligibility Criteria

The eligibility criteria for those looking to get a job at Freshworks are as follows:

• Minimum 60% aggregate in graduation degree (B.Tech or BCA) in the relevant streams.
• Candidates should not have any backlog at the time of application.
• Minimum 60% aggregate in both 10th and 12th standards.
• Freshers do not need any work experience to be eligible for the Freshworks recruitment process. However, having some work-ex may give you an edge over other applicants.

Also, some profiles have work-ex prerequisites, in which case only experienced professionals are eligible for the Freshworks recruitment process.

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How to Apply for Freshworks Recruitment Process

There are multiple ways to apply for a job at Freshworks. These include:

• Freshworks Off-campus recruitment- These are drives where the company issues notifications for all eligible candidates to apply for a job role. This is applicable for all experience levels as suitable for the profile.
• On-campus recruitment- This is when the company visits campus to hire fresh talent. Anyone enrolled in the respective university and who is eligible can apply for the on-campus recruitment drive.
• Online application- You can visit the official website and apply for job openings by sending in a direct application.
• Employee referrals- Current Freshworks employees can recommend candidates for a job opening. Getting referrals is a great way to get priority in the Freshworks recruitment process.
• Hiring Challenges- Competing and winning in the hiring challenges conducted by the SaaS company to assess and hire top talent is a good way to land a job here. 

Regardless of which mode of application you choose, there is a standard recruitment process that is followed for almost all job profiles across departments. We are going to discuss this in detail, in the next section.

Freshworks Recruitment Process: Rounds

The Freshworks recruitment process is made up of five rounds in general, however, the exact process can vary depending on the profile and the circumstances. In this section, we will describe all of these Freshworks recruitment process rounds in detail.

Round 1: Telephonic/ Online Screening

The first round of the Freshworks recruitment process consists of a telephonic screening, where a recruiter who has gone through your application will reach out to you and discuss your suitability for the profile in general. They might also ask some basic technical questions related to the respective job profile. The duration for this round is anywhere between 20-30 minutes.

Round 2: Online Assessment

Once you clear the online screening, the next step of the Freshworks recruitment process is the online assessment. The online tests have two sections- aptitude and coding. The aptitude test will consist of MCQ-type questions that will test your verbal ability, logical reasoning, and general knowledge of quant. The coding part of the assessment generally consists of 1-2 basic coding questions. The overall duration for this round is anywhere between 50-70 minutes.

Round 3: Technical Interview 1

If your score after the online assessment is done meets the basic threshold, you will move to the next stage of the Freshworks recruitment process. This is the technical interview which generally happens in-person and on-site. The duration of this round is 30-60 minutes, wherein the interviewer will ask core technical/ coding questions of moderate difficulty level.

The topics covered here will depend on the profile (like frontend, backend, full stack, etc.) and be specified in the job description. Some common topics for the SDE profile are- OOPs, data structures and algorithms, programming languages, web development, SQL, etc. 

Also read- Top 50 Data Structure Interview Questions That Tech Giants Ask!

Round 4: Management + Technical Interview 2

This is the fourth round of the Freshworks recruitment process. However, it is not mandatory and its occurrence varies from situation to situation. The intent of this round is for the company to assess your subject expertise and superiority in related technical topics, and also assess your management capabilities. The interviewer will most likely ask questions relating to previous product management experience, past projects, etc. The technical questions will include topics like arrays (array data structure, array of integers, etc), app development and management, GitHub, system design, etc. The duration for this round is 25-40 minutes and the difficulty level of questions will vary from moderate to high. 

Round 5: HR Interaction

This is the last round of the Freshworks recruitment process, wherein you will interact with HR. The intent of this round is to see how well you fit into the company culture and work process. You will be asked general behavioral questions and company-specific questions about its stats, suite of products, your favorite product, etc. The overall duration is 20-30 minutes.

This brings us to the end of the Freshworks recruitment process. Once you pass through all the stages you will be made an offer that you can accept or reject. You can also negotiate the offer if you don't find it to be satisfactory.

Freshworks Recruitment Process: Salary Details

The pay brackets for the software development engineer profiles are given below:

Desired Skills for Freshworks Software Engineer Roles

 The skills that are desired in those applying for software engineering roles at Freshworks include:

• Knowledge of Persistence, OOPs, Threading, and DSA.
• Proficiency in Java, C++ (other programming languages), SQL, NoSQL database, etc.
• Impeccable coding & programming skills
• Experience with popular web frameworks (like ASP .Net, JavaServer Faces, JQuery, etc.) and in designing interactive apps.
• Problem-solving, decision-making, leadership, and time management skills.
• Good oral and written communication skills.

Also read- Must-Have Skills For Resumes: The Complete Guide (200+ Examples)

About Freshworks

Freshworks Inc. is an Indian SaaS company founded in Chennai in 2010, with its headquarters in San Mateo, California, USA. Over the years the company has built a prominent global presence and now has offices in 12 locations including the UK, Australia, Germany, France, etc. Its client base includes 130,000 organizations around the world and is also listed on NASDAQ. It is the parent company behind the suite of products including Freshdesk, Freshsales, Freshmarketer, Freshchat, and Freshservice.

To prepare for the hiring process and become a part of the team, review the Freshworks recruitment process discussed here. Follow Unstop or download the app to stay updated on all recruitment and hiring/ coding challenges opportunities.

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